Frequently Asked Questions

Maru is designed for skin that needs more — more nourishment, more care, more intention. While it’s especially loved by those with dry or melanin-rich skin, it’s suitable for anyone seeking deeply hydrated, radiant skin.

Yes, our formulation is designed to be gentle and supportive. However, as with any skincare product, we recommend a patch test before first use, especially if your skin is reactive.

Our oil is primarily formulated for the body, but many customers enjoy using it on the face as well. If you do, we recommend starting with a small amount to see how your skin responds.

Daily use is ideal. For best results, apply after showering when your skin is still slightly damp to lock in moisture.

Your skin will feel softer and more nourished immediately. With consistent use, you’ll begin to notice improved texture and a natural glow over time.

Maru is intentionally formulated with nutrient-rich oils known to deeply nourish and support the skin barrier without feeling heavy. Every ingredient is chosen for its purpose, not just its presence.

We prioritise naturally derived, high-quality ingredients that are known for their effectiveness and skin compatibility.

Maru is lightly scented through its natural ingredients. We do not use overpowering synthetic fragrances.

Our formulation is designed to absorb well into the skin. However, skin can respond differently, so we always recommend starting with a small amount.

Our ingredients are generally considered gentle, but we recommend consulting with your healthcare provider for personalised advice.

No, Maru is formulated to absorb beautifully into the skin, leaving it soft and radiant, not heavy or greasy.

We recommend allowing the oil to fully absorb before dressing to avoid any transfer.

This depends on how often and how generously you apply, but with daily use, most customers find a bottle lasts several weeks.

Apply a few drops into your hands and gently massage into damp skin after showering. Take your time, this is your moment to slow down and care for your skin.

Yes, the texture makes it ideal for a slow, nourishing massage.

Yes, Maru is never tested on animals.

Yes, our formulation contains no animal-derived ingredients.

Maru is thoughtfully developed and produced in South Africa.

We are intentional about sourcing ingredients that align with our values of quality and care.

We currently ship within South Africa, with plans to expand internationally soon.

Orders are typically delivered within a few working days, depending on your location.

Yes, you’ll receive a tracking link once your order has been dispatched.

If you’re not completely satisfied, please reach out to us and we’ll do our best to support you.

We recommend discontinuing use and contacting us so we can assist you further.

Store in a cool, dry place away from direct sunlight to preserve the quality of the oils.

We aim to use packaging that can be responsibly disposed of where possible.

For best results, use within 12 months of opening.

Maru is a name we chose to represent softness, nourishment, and ease. It’s inspired in part by marula, one of our key ingredients known for its deeply nourishing properties. Together, it reflects the feeling we want every product to leave behind: skin that is cared for, radiant, and at ease.

Maru was created to offer deeply nourishing skincare that honours melanin-rich skin while remaining inclusive to all skin that needs more.